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Cross-Cultural Management

Cross-Cultural Management

Code: IBU2LH002
Extent: 3 ECTS (81 h)
Timing: 3rd or 4th semester
Language: English
Level: Professional studies
Type: Compulsory

Starting level and linkage with other courses

This course is part of International Business module which consists of International Business, International Economics and English for International Business courses.

Learning outcomes

Upon successful completion of the course, the student knows the basic concepts and principles of cross cultural management. S/he understands how the cross cultural issues in the international business environment affect the firm. S/he will have improved ability to cope with different cross cultural business situations and will have acquired skills needed for the analysis of the cross cultural issues. S/he will have certain tools to analyze national cultures.

Course contents

  • Concept of culture
  • Cultural links to business culture and organization
  • Cultural dimensions from different perspectives
  • Finnish and other cultures
  • Cultural adaptation & culture shock
  • Cross-cultural communication and negotiations

Cooperation with business community

The course forms an essential component in the International Business Module, where learning is linked to business contacts.

Teaching and learning methods

Contact learning with interactive discussion and examination 32h
Independent studies and team work 48h
The own learning assessment 1 h

A selected country will be analyzed using concepts related to cultural differences. Potential effects of cultural diversity on the internationalization plan in the International Business Module will be studied.

Accreditation of prior learning (APL)

Accreditation of prior learning (APL) is observed on the course according to separate instructions.

Teachers responsible

Anita Lehtinen-Toivola
Päivi Käri-Zein

Course materials

Ferraro, G. 2006. The Cultural Dimension of International Business. Prentice Hall. Upper Saddle River, NJ.
Lewis. R. 2007. Finland, Cultural Lone Wolf. Nicolas Brealey Publishing. London.
Lecture notes
Topical material (articles)

Assessment criteria

Students' performance is graded on the following scale: Excellent (5), Very good (4), Good (3), Satisfactory (2), Fair (1), Fail (0). The assessment criteria is presented on scale 1 to 5.

Components Grade 1 (min. 40%
of the objective)
Grade 3 (min. 70 %
of the objective)
Grade 5 (min. 90 %
of the objective)
Knowledge Knows partly the basic concepts and principles of cross-cultural management. Understands the core points how the cross-cultural related issues in the international business environment affect the company and the business environment. Knows  the basic concepts and principles of cross-cultural management. Understands how the cross-cultural related issues in the international business environment affect the company and the business environment. Knows well the concepts and principles of cross-cultural management. Has deep knowledge  how the cross-cultural related issues in the international business environment affect the company and the business environment.
Skills Has acquired basic skills for the cross-cultural analysis with the learned cultural dimensions -tools.
Is contributing to the teamwork of exploring foreign cultural and business environments.
Has acquired good skills for the cross-cultural analysis with the learned cultural dimensions -tools.
Is contributing to the teamwork of exploring foreign cultural and business environments. Is capable to some extent individually of exploring foreign cultural and business environments.
Has acquired excellent skills for the cross-cultural analysis with the learned cultural dimensions -tools.
Is contributing to the teamwork of exploring foreign cultural and business environments.
Is capable individually of exploring foreign cultural and business environments.
Competence Has basic ability to cope with different cross-cultural business situations Participates the teamwork but is a passive member. Own initiative mostly missing. Has good ability to cope with different cross-cultural business situations. Participates the teamwork well and makes some own initiative, as well. Has in deep ability to cope with different cross-cultural business situations Participates actively the teamwork. Positive attitude,  keeps the group going and respects deadlines.

Assessment components and their respective weights

Examination 40%
Participation and activity 20%
Project report and assignments with presentation 40%
All parts of the course must be completed on an acceptable level (50%)
The assessment of one's own learning assignment does not impact your grade. The assignment is the same for all courses/modules and your answers will be used also for course/module development. The assignment is completed on an electronic form.